{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11697959,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/04/2025","dateComplaintFiled":"11/06/2025","vin":"3CZRU5H70KM","components":"UNKNOWN OR OTHER","summary":"*Multi-use camera for safety fails Honda HRV 2019 due to overheating and or other malfunctioning reasons. Known failure, but Honda refuses to recall the cameras. Causes lights on light up LKAS, Collision Mitigation, Road Departure, Adaptive Cruise, Auto High-Beam.  (Of course battery checked first, but battery in good condition) Firestone and Christian Automotive Brothers diagnosed nothing wrong with car apart from camera.  Honda refuses to accept 3rd party diagnostic report. Honda refuses to inspect known defect without price gouging customer upwards of $2K. Right Honda of Scottsdale AZ refuses to reset/recalibrate and insists on all customers with this known issue pay $200 diagnostic PLUS new part $1,232.15 + tax (part 36160-T7A-A04) PLUS labor in excess of $1,000. No warning, etc prior to the lights going on associated with defective camera. This is unethical car sales, price gouging for defective safety feature, and puts driver and others at risk.  This is a safety feature of the car and Honda's respsonbility to recall and resolve at no expense to customers.  Please formally open an investigation to inform me swiftly if this $2K + malfunctioning safety feature will be recalled and resolved. Thank you. [XXX]  480 943 7888 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}