{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11698164,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2025","dateComplaintFiled":"11/07/2025","vin":"3VVFB7AX7PM","components":"SUSPENSION,WHEELS,FORWARD COLLISION AVOIDANCE","summary":"I purchased this vehicle on August 9th 2025 and it has been in shop 4 times . It is in the shop as I am writing this email. I have had nothing but issues with this vehicle and had to come out of pocket 308 dollars just to find out a problem that I told them that already was an issue the first week I had the car . I am a senior on a fixed income and I cant afford to pay anything more out of pocket . I filed a complaint with the BBB and a represented from the service department called me and said , his boss said they will not work on my car unless I remove my complaint to the BBB . I find this very unethical and a bad customer service representation. This car has been diagnosed unsafe to drive . And even though I have a loaner it is not my car I am paying for . Like I had stated it has been in the shop 4 times and I have not missed a payment even though I have not had my car .The front strut is completely broke , the left one is in bad shape , needs a front end alignment and the front collision warning alert does not work . It has been confirmed these issues are there. They said they were going to take care of it until they noticed I filed a complaint to the BBB.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}