{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11699086,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2024","dateComplaintFiled":"11/13/2025","vin":"JTMRFREV6JD","components":"POWER TRAIN","summary":"XXX XXX XXX  XXX XXX  11/13/2025  National Highway Traffic Safety Administration   Office of Defects Investigation   1200 New Jersey Avenue SE   Washington, DC 20590    Toyota Motor Sales, U.S.A., Inc.   19001 South Western Avenue   Torrance, CA 90501    Subject: Complaint Regarding Torque Converter Shudder \u2013 2018 Toyota RAV4 AWD  To Whom It May Concern,  I am submitting this complaint regarding a serious transmission defect in my 2018 Toyota RAV4 AWD, specifically a torque converter shudder that has been documented by Toyota technicians. The vehicle exhibits pronounced shuddering between 25\u201350 mph under light throttle, consistent with the torque converter failures previously acknowledged by Toyota in earlier RAV4 models (2013\u20132015).     Toyota has extended warranty coverage for torque converter replacement in those earlier models, yet my 2018 RAV4\u2014despite showing identical symptoms\u2014has been excluded. The dealership has quoted me 9,000 for a full transmission replacement, even though the issue is well-documented and appears to be systemic across multiple model years.  This situation raises serious concerns: - Toyota is aware of the defect but has limited coverage to select VIN ranges.   - The cost of repair is excessive and disproportionate to the defect.   - Consumers are left without recourse despite clear precedent for warranty extension.    I respectfully request: 1. That NHTSA investigate whether the torque converter shudder in 2016\u20132018 RAV4 models constitutes a broader safety defect.   2. That Toyota extend its warranty program to include affected 2018 RAV4 vehicles.   3. That Toyota provide reimbursement or coverage for necessary repairs to restore safe vehicle operation.    I am prepared to provide service records, dealership documentation, and correspondence confirming Toyota\u2019s acknowledgment of the defect. Please advise on next steps and ensure this issue receives the attention it deserve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}