{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11699727,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2025","dateComplaintFiled":"11/17/2025","vin":"WVGKMPE20MP","components":"ELECTRICAL SYSTEM","summary":"My 2021 Volkswagen ID.4 frequently disconnects from the network while driving. When this happens, multiple vehicle systems stop working as intended. The built-in GPS begins to drift or shows incorrect vehicle position, making navigation unreliable and unsafe. Other connected features (such as driver attention and traffic signs alerts) also fail or freeze. This issue occurs repeatedly, often without warning, and does not resolve itself even if the vehicle is restarted. I am concerned this is a software or hardware defect that could affect driver safety. I have contacted VW but they have not offered a solution.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}