{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11700490,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"11/20/2025","vin":"5YjSA1CN7DF","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"November 20, 2025  To the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation  Subject: Safety Defect Complaint \u2013 Tesla Model S   I am submitting this complaint regarding a serious and dangerous safety defect involving my Tesla Model S.  Safety Defect Summary: \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0After the high-voltage battery failed, the vehicle would not enter Neutral. \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0I had to use Tow Mode in the middle of a street on a hill to avoid blocking traffic. \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0Once in Tow Mode, the car could not enter Park and the emergency/parking brake would not engage. \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0The car became completely free-rolling, posing danger to myself, other drivers, and pedestrians. \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0When Tesla returned the car to my home, their technicians also could not get the vehicle into Park or activate any emergency braking system. \u00a0\u00a0\u00a0\u2022\u00a0\u00a0\u00a0The car is currently stuck in Tow Mode in my driveway with physical objects placed behind the wheels to prevent it from rolling.  Why This Is a Safety Hazard: A vehicle that cannot shift into Park, cannot use its emergency brake, and remains free-moving after a failure represents a serious safety defect. This occurred without warning and left the vehicle unsafe to operate or even store.  Request: I respectfully request that NHTSA investigate this as a potential safety defect affecting the Tesla Model S when the high-voltage battery fails. A car should never lose all ability to secure itself.","products":[{"type":"Vehicle","productYear":"2013","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}