{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11700842,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"11/21/2025","vin":"1C4RJFBG5EC","components":"POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"Subject: Safety Defect Report \u2013 Failure of Telematics Module (TCU) Causing Loss of 9-1-1 Emergency Function, Electrical System Malfunctions, and Potential Brake Booster Recall Defect (2014 Jeep Grand Cherokee)  Dear NHTSA,  I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control.  Dear NHTSA,  I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control.  \u2e3b  1. Telematics Control Unit (TCU) Failure Causing Loss of 9-1-1/SOS Emergency Function  My Jeep is displaying repeated \u201cService Emergency Vehicle Phone\u201d errors and the SOS/911 emergency button no longer functions. This is a major safety concern, especially in the event of an accident or breakdown.  The TCU failure also causes: \u2022Uconnect 8.4 system not booting \u2022HVAC controls becoming non-functional or unsafe (blowing incorrect temperatures, failing to defrost, turning off unexpectedly) \u2022Random system resets \u2022Loss of ability to control climate during driving (creating visibility issues in cold/wet weather)  These issues align with widespread failures of the Uconnect 8.4 / TCU hardware on 2013\u20132015 Grand Cherokees, which were not included in a recall despite many vehicles exhibiting the same dangerous symptoms.  \u2e3b  2. TCU-Related CANBUS Interference Causing Transmission and Drivability Safety Issues  When the TCU fails, the vehicle experiences: \u2022Transmission communication errors \u2022Vehicle entering limp mode unexpectedly \u2022\u201cService Transmission\u201d and \u201cPress Brake to Shift\u201d warnings \u2022Delayed or unpredictable shi","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}