{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11701093,"manufacturer":"BMW of North America, LLC","crash":true,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"09/02/2025","dateComplaintFiled":"11/23/2025","vin":"5UX43EU08S9","components":"AIR BAGS,SEAT BELTS,FORWARD COLLISION AVOIDANCE","summary":"On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy:  Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification  Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb.  I suffered neck injuries, and my vehicle sustained significant frontal damage.  BMW later downloaded the Event Data Recorder (EDR) and confirmed:  A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset \u0394V reached approx. 12.4 mph longitudinal  Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the \u201cimpulse was not sufficient\u201d to trigger restraint deployment BMW has refused to provide:  The deployment thresholds (\u0394V criteria) for airbags or pre-tensioners Any engineering explanation for why restraint systems did not activate Any technical rationale for the ACSM fault codes Any escalation beyond Customer Relations  All I have been given is an unsigned summary letter and the raw EDR file. BMW Customer Relations stated that engineering is \u201cnot customer-facing\u201d and that no additional information will be provided.  This leaves serious concerns that:  The restraint systems did not function properly in a real-world impact. BMW is refusing to disclose the engineering basis for its conclusions. Consumers may be at risk if this is a repeatable failure mode.  I am requesting NHTSA review this incident as a potential defect in the airbag, pretensioner, and/or crash-sensing system in the 2025 BMW X5.  I can provide the EDR report, photos, BMW\u2019s letter, and full correspondence upon request.  VIN: [XXX]  Mileage: ~10,700 Crash Date: 09/02/2025 BMW Case #: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}