{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11701218,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/22/2024","dateComplaintFiled":"11/24/2025","vin":"19XFL2H84NE","components":"STEERING","summary":"After intermittently experiencing sticking of my steering wheel and creaking/grinding when turning the wheel, in April 2024 my vehicle\u2019s rack & pinion recall was closed at Northside Honda (28,676 miles). In May 2024, I was provided a free oil change at the same dealership. I wasn\u2019t informed of any failed recommendations or provided a copy of the multipoint inspection (29,328 miles). The sticky steering continued to be intermittent and I was unable to replicate it, specifically as cooler weather began. In February 2025, my vehicle\u2019s steering gearbox recall was closed and corrective action was performed at Hill Country Honda due to my sticky steering noticeably occurring at highway speeds, making it difficult to return to center, specifically during a drive home from work that required significant effort to stay in my lane (38,957 miles). In October 2025, I scheduled another inspection, as the sticky steering had noticeably returned once more at highway speeds. It was then diagnosed by Hill Country Honda\u2019s technician to be an internal failure of the gearbox with a recommendation of electric steering gearbox replacement (51,073 miles). After numerous attempts to inform Honda Corporate of my recent finding (fail recommendation \u201cincorrectly assembled steering rack\u201d) which Northside Honda never mentioned to me in 2024, neither Honda Corporate nor the dealership will take accountability. I\u2019ve also noted that no comments were listed in the rack and pinion recall to indicate a concern/complaint, despite my description stated above. The dealership is continuing to state my car was not included in the recall though listed on my oil change visit after the recall was closed and they won\u2019t cover 100% replacement regardless of this being incomplete warranty work from 2024. A new investigation NEEDS to be opened on this steering recall. Honda Corporate\u2019s corrective action has not helped numerous people from what I\u2019ve researched even with the replacement of a steering rack.","products":[{"type":"Vehicle","productYear":"2022","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}