{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11701410,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2025","dateComplaintFiled":"11/25/2025","vin":"1c4rjkbgxp8","components":"ELECTRICAL SYSTEM","summary":"Since I bought the vehicle in February 2025 I have reported the infotainment screen failure/ going black while driving. I immediately reported it to my salesman and had it assessed by my local dealership as well about it. They told me it was up to date and they could not find any codes and sent me on my way. Shortly after I realized the auto start/stop wouldn't engage and I also encountered a random subwoofer boom upon starting my vehicle at times. The electrical issue has been known by Jeep for some time as there was a technical service bulletin that circulated regarding these issues and there are numerous other issues that were reported as well on this bulletin. Bringing you to my recent experience was after bringing my jeep in twice after my purchase (when also under warranty) to address these electrical issues I was always told no codes, jeep is fine. It continued to be a problem but subwoofer got worse. Last week I tried to remote start my car and it just flashed rear lights and didn't start. It was completely dead. I was able to jump start it and got it to the dealership and they said it was the battery and replaced the battery. I had JUST had a new battery installed upon purchase in Feb 2025. Brought it home, same thing, it died. I noticed dash light going on and off and a chirping sound before it died again. Brought it back in. They say it was the door switch that's faulty. It's obviously an electrical issue and it will leave me stranded or others stranded. This is a safety hazard as it causes loss of display, loss of emergency calling, distraction, battery drain and unpredictable electrical behavior.","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"GRAND CHEROKEE L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}