{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11701918,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"11/28/2025","vin":"1C4RJFBG3KC","components":"UNKNOWN OR OTHER,SERVICE BRAKES","summary":"As a result of recall 94b and FCA US LLC\u2019s failure to act/provide remedy for over 1 year. I am reporting an ongoing safety issue with my vehicle involving the Electronic Stability Control (ESC) system. Since January 2025, the vehicle has intermittently spun out, particularly in cold or wet conditions, creating a serious safety hazard. FCA acknowledged the defect but repeatedly stated no remedy was available. I attempted to bring the vehicle to dealerships, provided diagnostic scans and photos, sent multiple letters (including certified mail), and followed all escalation procedures. Despite this, FCA has denied a buyback, provided no safe alternative or loaner vehicle, and failed to respond to communications. Representatives have been inconsistent, unprofessional, and dismissive \u2014 including laughing during calls while I reported the defect and impending winter hazards.    The defect remains unresolved, the vehicle is unsafe to operate, and FCA\u2019s repeated denials and lack of communication prevent any path to a safe resolution. I am filing this complaint to document FCA\u2019s mishandling and to request that NHTSA require them to take appropriate action. The full detailed summary and supporting documentation are attached.","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}