{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11702043,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/25/2025","dateComplaintFiled":"11/29/2025","vin":"5YJ3E1EA8RF","components":"UNKNOWN OR OTHER","summary":"Tesla Model 3 Software & Trunk Security Issue  Vehicle: Tesla Model 3, 2024 Issue Date: September 25, 2025  I am reporting a serious software reliability and security defect in my Tesla Model 3. On September 25, 2025, the trunk opened on its own overnight due to what appears to be a software malfunction, resulting in the theft of $500 in personal belongings. The Tesla app sent only one notification while I was sleeping, with no alerts for over eight hours, failing to provide proper security warnings.  Tesla customer support was unable to resolve the issue and suggested multiple drivers might have access, even though only one friend has access to the car and it was not her doing. Vehicle data from Tesla privacy support showed two hours missing during the trunk event, and Tesla could not explain why, only speculating a software glitch.  This incident demonstrates a critical software and security failure that compromises vehicle safety and personal property. Tesla has failed to provide an explanation, solution, or preventive fix. I am reporting this as a serious software reliability and consumer safety concern.  Best,  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2024","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}