{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11702136,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/25/2025","dateComplaintFiled":"11/30/2025","vin":"3VV4B7AXXPM","components":"LANE DEPARTURE,BACK OVER PREVENTION","summary":"\u2022 March 26, 2025 \u2013 Backup Camera & Sensor Failure: While reversing my Tiguan in a parking lot on a rainy day, both the rearview camera and parking sensors failed simultaneously. The screen did not display the rear view, and the sensors did not activate. Although I checked my mirrors, the low-lying wall on the left was not visible, resulting in damage to the left side of the vehicle. \u2022 July 9, 2025 \u2013 Dealership Inspection: The vehicle was inspected at Volkswagen Bayside Service, where I was told no issues were found and that the camera and sensors were functioning properly. This assessment was conducted in controlled, non-real-world conditions, which I do not believe accurately replicate the environment in which the failure occurred. \u2022 Lack of Support from VW Customer Care: Reasons Volkswagen Should Cover the Repair Costs \u2022 Safety Feature Failure: The backup camera and parking sensors are critical safety systems required under FMVSS No. 111. These features are designed to work together as part of Volkswagen\u2019s integrated Park Assist/Park Distance Control system.  \u2022 Direct Causation: \u2022 Manufacturer Liability / Recall Acknowledgment: In April 2025, I received a notification from Volkswagen Customer Protection regarding \u201cCompliance Recall 91NY \u2013 Camera Control Unit.\u201d  Warranty and Recall Coverage: I purchased the vehicle on July 26, 2023, and it remains under the 4-year/50,000-mile New Vehicle Limited Warranty.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}