{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11702158,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/20/2025","dateComplaintFiled":"11/30/2025","vin":"1FMCU0E19PU","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"My 2023 Ford Escape Plug-In Hybrid has experienced repeated high-voltage battery safety issues and prolonged loss of intended function. In February 2025, Ford notified me under recall 24S79 that I must immediately stop charging the vehicle due to the risk of internal battery cell short, potential battery thermal venting, and fire. That \u201cdo not charge\u201d instruction lasted approximately six months, eliminating the core plug-in hybrid functionality of the vehicle. Ford originally stated the remedy would be available in Q2 2025, but the repair was not completed until late August 2025.  The recall documentation stated that an internal battery cell short could cause the \u201cStop Safely Now\u201d warning and sudden loss of motive power, which presents a serious safety risk while driving, especially when transporting my family. During the \u201cdo not charge\u201d period the vehicle\u2019s plug-in hybrid capability was unusable, and Ford acknowledged the risk of fire and loss of power.  In November 2025, I received a new high-voltage battery recall 25SC4 (NHTSA 25V789) for the same general hazard category (internal short, potential fire, loss of motive power). The new recall states that no remedy is available at this time. This means the vehicle is again subject to a serious unresolved safety defect involving the same critical system. The repeated battery failures and the absence of a current fix create an ongoing safety concern, and the vehicle cannot be reliably used or sold during this open recall with no remedy.  I am requesting NHTSA review the repeated HV battery defects, extended loss of plug-in hybrid functionality, delayed first recall remedy, and the current \u201cno remedy available\u201d condition, and assess whether further investigation or corrective action is needed for these vehicles.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}