{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11702289,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/03/2025","dateComplaintFiled":"12/01/2025","vin":"1c4sjsfp6ps","components":"SUSPENSION,SEATS,FORWARD COLLISION AVOIDANCE","summary":"Assessment of Ongoing Mechanical & Safety Issues \u2013 2023 Jeep Grand Wagoneer  To Whom It May Concern,  I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the vehicle undriveable for prolonged periods.  Below is a summary of the major issues that continue to impact the reliability, safety, and usability of this vehicle.  1. Seat / Massage Mechanism Defect (Ongoing for Months)  A malfunction in the seat massage system has created a large, hard protrusion in the driver\u2019s seat.  This defect has resulted in significant back pain, requiring both urgent care and follow-up medical evaluation.  I have now been diagnosed with sciatica, which my physician has indicated is likely related to prolonged pressure and improper spinal support caused by the seat malfunction.  Two dealerships have confirmed the issue and ordered the replacement part months ago, yet the part delivery has been repeatedly delayed, most recently to January 6, 2026.  This has affected my ability to safely and comfortably operate the vehicle, and has now escalated into a documented medical issue.  2. Suspension Noise During Auto-Leveling  The vehicle\u2019s air suspension system produces extremely loud noises during auto-adjustments.  This raises concerns regarding the safety and structural integrity of the suspension system.  3. Window Hinge Failure  A window hinge has prematurely failed, requiring service intervention.  This is not consistent with typical wear for a vehicle less than two years old.  4. Cruise Control Malfunction  The cruise control system intermittently ceases functioning while driving.  The only way to restore it is to turn the vehicle off and restart it, which presents a safety concern when traveling at highway speeds.  This points to a possible electrical or","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"GRAND WAGONEER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}