{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11703306,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/07/2017","dateComplaintFiled":"12/05/2025","vin":"5FRYD3H48GB","components":"POWER TRAIN","summary":"This vehicle is affected by Acura\u2019s 9-speed transmission warmer defect covered under: \u2022 TSB B17-009 \u2013 Product Update: Transmission Warmer \u2022 TSB B17-010 \u2013 Product Update / Warmer Replacement \u2022 TSB B17-026 \u2013 Warranty Extension: 10 years from in-service date, unlimited mileage  These bulletins address failures of the transmission warmer that allow coolant and ATF to mix, causing internal transmission damage. My MDX was used by Acura in early 2016\u20132017 as an engineering/diagnostic vehicle when this defect was being investigated.  Repair history: \u2022 March 2017 \u2013 Transmission replaced, but the updated warmer (released later in 2017) was not installed. \u2022 December 2017 \u2013 Acura performed a coolant/ATF line flush due to contamination, confirming fluid mixing from the warmer failure.  Current issue: My transmission is again showing symptoms consistent with damage caused by the same warmer defect. Despite the active 10-year/unlimited-mileage warranty extension, the dealership refuses to perform the required warranty inspection unless I first pay a $138 diagnostic fee.  Under the Magnuson\u2013Moss Warranty Act, a dealer may not charge for diagnosing a defect that may be covered under a warranty or recall. Acura Corporate says the dealer \u201cis allowed to refuse,\u201d and the dealer says they need Acura authorization. As a result, no inspection has been performed. The vehicle has been sitting at the dealership since October 1 with no diagnostic work completed.  Concerns: \u2022 Failure to perform a safety-related warranty inspection \u2022 Failure to complete the product-update remedy \u2022 Charging for a warranty-covered diagnosis \u2022 Leaving a known defect unaddressed  I request NHTSA review this matter, as it involves an active safety-related defect with a warranty extension where both the manufacturer and dealer refuse to complete the required inspection and repairs.","products":[{"type":"Vehicle","productYear":"2016","productMake":"ACURA","productModel":"MDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}