{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11704136,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"11/06/2025","dateComplaintFiled":"12/10/2025","vin":"1C4RJFBG6EC","components":"SEATS","summary":"On November 6, 2025 at 11:59 AM, the active head restraint on my 2014 Jeep Grand Cherokee Limited deployed without impact as I adjusted the driver\u2019s seat into an upright position. This was a spontaneous mechanical deployment inside the cabin of a stationary vehicle.  The dealership confirmed this as a known failure involving the internal plastic retaining clip that holds the deployment pin. This defect was previously covered under a 10-year extended warranty that expired in November 2024.  At the time of the incident, I was alone in the vehicle. I later sought medical evaluation for head, neck, shoulder, and lower back pain and was diagnosed with a cervical strain.  Because this failure occurs without collision, it presents a serious risk of injury to drivers and passengers. I regularly spend time with elderly individuals in personal, non-commercial contexts and occasionally transport others in my personal vehicle. In such a population, an in-cabin mechanical deployment of this force could cause catastrophic injury.  The manufacturer and warranty programs have declined to assist with repair due to expiration despite acknowledging this as a known defect. Estimated repair cost is approximately $1,000.  I am submitting this report for documentation, safety tracking, and defect pattern analysis.  Submitted by: [XXX]  REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}