{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11704724,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/11/2025","dateComplaintFiled":"12/12/2025","vin":"1FMCU9MN1RU","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Following ongoing unresolved ADAS and Pre-Collision Assist failures that have required repeated service visits and manufacturer engineering involvement, my vehicle underwent a master modem/system reset while in dealership custody. After this reset, vehicle access, safety alert history, and diagnostic data were erased, preventing verification, monitoring, or reconstruction of safety-critical events.  Safety Issue Description  On or about December 11, 2025, while the vehicle remained in service for unresolved safety system failures, the dealership performed a master reset of the vehicle\u2019s modem/telemetry system. Immediately afterward: \u2022My FordPass access was removed \u2022All historical vehicle alerts and safety warnings were erased \u2022No active alerts are displayed, despite documented prior ADAS failures \u2022The vehicle now shows no alert history, no mileage data, and no retrievable safety logs \u2022The vehicle appears as a new/uninitialized vehicle in the FordPass system  This reset occurred without resolving the underlying safety defect and while engineering had previously indicated no fix was available.  Systems Affected  The loss of telemetry, alert history, and diagnostic logging impacts multiple Advanced Driver Assistance Systems (ADAS), including but not limited to: \u2022Forward Collision Warning \u2022Automatic Emergency Braking \u2022Lane Departure Warning \u2022Lane Keeping Assistance \u2022Blind Spot Warning \u2022Rear Cross-Traffic Warning  These systems rely on integrated camera, sensor, and software data that can no longer be verified, reviewed, or audited.  Why This Is a Safety Concern  The master reset eliminated evidence of prior safety warnings and failures, impairing: \u2022Driver awareness of active or recurring safety conditions \u2022Manufacturer and regulator ability to diagnose or confirm defect behavior \u2022Event reconstruction in the event of a collision or near-miss \u2022Oversight of whether safety systems are functioning as designed","products":[{"type":"Vehicle","productYear":"2024","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}