{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11706291,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2025","dateComplaintFiled":"12/20/2025","vin":"1C4RJKEG4S8","components":"FORWARD COLLISION AVOIDANCE","summary":"The Forward Collision Warning (FCW) and Emergency Braking does not function, and we believe it has never function properly since we purchased the vehicle NEW on 8/22/25. The vehicle has been to the local Jeep dealer on numerous occasions to have the issue corrected, but to date, they are unable to determine a root cause or affect a repair. On the last repair visit, they conducted a road test with their employee driving and the service and myself in the car. They could not get the FCW to function either, despite a call to the Jeep remote assistance line and a reboot of the main control panel. The service manager indicated that he would reach out to their factory technical representative for assistance. They called me a few days later and asked my to bring the vehicle in again. It has now been at the dealer for an additional three days, with no apparent progress made. On a prior service visit, they indicated that they needed to open a \" STAR record because they weren't seeing any error codes. I have no idea if either the STAR record or contact with the factory representative actually occurred. At this point, we don't feel safe driving the vehicle with our grandkids in it. In addition, these safety features, and the Jeep safety ratings, were a big factor in our decison to buy the Grand Cherokee. We can't help but feel that this is a known defect in the 2025 Jeep Grand Cherokee Summit Reserve, and that Stellantis/Jeep and their dealer are either unwilling or unable to correct the serious safety issue this has created.","products":[{"type":"Vehicle","productYear":"2025","productMake":"JEEP","productModel":"GRAND CHEROKEE L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}