{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11708019,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"12/31/2025","vin":"1V2AP2CA5JC","components":"AIR BAGS","summary":"I am reporting a failure by Volkswagen Group of America to provide a safe and timely remedy for Safety Recall 23V-215. Per the manufacturer's notice, the front passenger seat is unsafe for use until repaired. I physically surrendered my vehicle to Merced VW on Dec 29, 2025, due to this grounding safety risk. However, both the dealership and VW Corporate (Case #07228209) have refused to provide a comparable 7-passenger loaner or a direct-bill rental, despite this being my family's primary transportation for three children. VW Corporate has denied reimbursement, citing a '3-hour' labor time, while ignoring the actual grounding period caused by parts backorders. I am currently forced to pay out-of-pocket for a rental to ensure my family's safety because the manufacturer has failed to provide the mandated no-charge remedy or safe alternative transportation.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}