{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11708108,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/24/2025","dateComplaintFiled":"12/31/2025","vin":"1C4RJKBG4S8","components":"UNKNOWN OR OTHER","summary":"I purchased my 2025 Jeep Grand Cherokee, new, approximately one month ago on [XXX] at Victory CDJR in Merrillville, IN 46410.  Since purchase, the vehicle has been returned to the dealership three times for the same issue, and I am now scheduled for a fourth repair attempt. This fourth repair appointment was scheduled on the same day of the 3rd attempt hours after I picked it up because the problem wasn't resolved. The problem is that both key fobs randomly stop working, preventing reliable access to and operation of the vehicle. The failure is intermittent and unpredictable, which makes it especially concerning.  Despite multiple service visits on November 26th, 2025, December 3rd, 2025, and December 31st, 2025, the issue has not been resolved and I now have to return the fourth time on January, 2nd, 2026. The dealership is never able to recreate the issue when they have the vehicle in their possession, but I have taken video of both key fobs not working and have tried to show them when I take the car in and they don't seem very interested in seeing the videos. There are no warnings to signal me of when the fobs will stop working because it is random. The first time this issue occurred was 2 days after I purchased the car on [XXX].  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"JEEP","productModel":"GRAND CHEROKEE L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}