{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11708879,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"01/05/2026","vin":"5UXCR4C01L9","components":"ELECTRICAL SYSTEM,ENGINE","summary":"The safety risk arises from inaccurate federal recall records maintained by BMW of North America.  My vehicle had a safety recall for starter replacement (Recall 25V-644). This recall repair was already completed by an authorized BMW dealer, and the starter was replaced under warranty. However, BMW continues to list the recall as OPEN with \u201cRemedy Not Available.\u201d  This creates a safety risk because inaccurate recall records may lead to improper vehicle safety status, incorrect regulatory reporting, and potential refusal of assistance if a starter-related failure or no-start condition occurs in the future.  The problem has been confirmed by an authorized BMW dealer, and I have official service documentation showing that the recall repair was completed.  The vehicle was inspected and repaired by BMW of Gwinnett Place. No warning lights were present after the repair.  This complaint is not about a new mechanical failure, but about BMW\u2019s failure to accurately update and close a completed safety recall, which misrepresents the vehicle\u2019s safety status.","products":[{"type":"Vehicle","productYear":"2020","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}