{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11709764,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2026","dateComplaintFiled":"01/08/2026","vin":"JTEABFAJ5SK","components":"POWER TRAIN","summary":"The owner reports that at slow, consistent speeds [approx. 1\u201310 mph] on an incline, including steep paved city roads and well-maintained alpine roads, the transmission/EV temperature increases quickly. Under similar low-speed inclines where speed fluctuates [approx. 1\u201325 mph], temperatures rise rapidly and result in overheating. This occurs both on-road and off-road.  Once the transmission exceeds normal operating temperatures, reverse, 1st & 2nd gears exhibit abnormally harsh engagement, often with an audible thud and a physical impact felt by the driver and passengers.  Multiple diagnostic attempts have been made at the dealership level. The only confirmed finding was elevated transmission temperatures. Because the transmission has not fully failed, no diagnostic fault codes are stored and no warnings have been logged by the vehicle, including the overheating transmission alert, no repair or corrective action has been offered. The only recommendation has been to operate the transmission manually and use 4L during slow-speed driving.  Attempts were also made at the corporate level, which resulted only in redirection back to the dealership with the same workaround having been advised. When the owner asked whether 4L should be used during stop-go traffic on an incline while on a freeway, a Toyota representative confirmed that it should. This guidance is considered misinformation, as it contradicts Toyota\u2019s 4WD user manual and could result in catastrophic engine and transmission damage.  The owner has remained in communication with the dealership; however, no meaningful efforts have been made to resolve the issue. As Toyota has stated there is no available fix, the owner has been advised to pursue arbitration.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"LAND CRUISER HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}