{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11709831,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/16/2023","dateComplaintFiled":"01/09/2026","vin":"WBA7E2C52JG","components":"SUSPENSION","summary":"BMW issued a warranty extension covering air suspension struts for certain vehicles (8 years / 80,000 miles).  I own a 2018 BMW 740i. I reported front suspension concerns to an authorized BMW dealership (United BMW, Alpharetta, GA) at 64,354 miles (8/16/23) and again at 77,582 miles(3/19/24. Service records document front suspension issues, including thrust-rod and suspension defects.  During these service visits \u2014 which occurred within the warranty-extension period \u2014 the strut warranty extension was never disclosed or applied.  The suspension defect progressed, and I later had to pay out-of-pocket for air suspension strut repairs totaling over $8,500, including OEM BMW front struts.  BMW North America has denied reimbursement solely based on mileage, despite documented pre-80,000-mile service visits showing the defect was present and evaluated. This appears to be a failure to disclose an active warranty extension for a known suspension defect, resulting in unnecessary out-of-pocket repairs for a safety-related component.","products":[{"type":"Vehicle","productYear":"2018","productMake":"BMW","productModel":"740I","manufacturer":"BMW of North America, LLC"}]}]}