{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11710937,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"06/20/2025","dateComplaintFiled":"01/14/2026","vin":"5UXTR7C55KL","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"At some point in June 2025, between approximately 11 a.m. and 2 p.m., I was driving southbound on the 110 Freeway in Los Angeles, just south of the 134 interchange, at approximately 45 mph. Traffic was light, with no vehicles in front of me and no vehicles attempting to merge into my lane.  Without warning, a bright red alert appeared on the dashboard of my 2019 BMW x3 and the vehicle suddenly applied full braking. The position of my arms at that moment caused an injury to my right elbow, which has remained painful since the incident.  In January 2026, under nearly identical circumstances, the emergency warning appeared again. This time, the brakes did not engage.  In July, I contacted BMW Corporate and service center  regarding these incidents.  I found their response  dismissive, stating that \u201csometimes that happens.\u201d A service center later informed me that this is a known issue referred to as \u201cphantom braking.\u201d  Having experienced this firsthand, I believe this represents a serious safety concern. In addition to my injury, I could easily have been rear-ended at freeway speed.  Despite acknowledging the issue, BMW Corporate requested that I sign an indemnity waiver in exchange for covering only the inspection cost. This response feels inappropriate, as their initial focus appeared to be limiting liability rather than addressing a known safety defect.  Given that this is reportedly a known issue, I believe an inquiry is warranted into how often this has occurred and whether others have been injured.","products":[{"type":"Vehicle","productYear":"2019","productMake":"BMW","productModel":"X3","manufacturer":"BMW of North America, LLC"}]}]}