{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11712287,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/06/2025","dateComplaintFiled":"01/20/2026","vin":"W1kwj8dbxmg","components":"VISIBILITY","summary":"I am reporting a safety defect involving the panoramic sunroof on my 2021Mercedes-Benz Coop vehicle. The panoramic sunroof has malfunctioned due to an apparent design or manufacturing defect.  The sunroof fails to open / close and makes grinding or popping noises which malfunctioned unexpectedly. This issue occurred without misuse and during normal operation of the vehicle.  The defect creates a safety concern because it can distract the driver, allow water intrusion that may affect electrical components, and/or cause sudden glass or mechanical failure while driving.  The vehicle has been taken to a Mercedes-Benz dealership for diagnosis and the issue was not resolved due to denied coverage. I was informed that the repair would be costly despite the issue appearing to be a known defect in Mercedes-Benz panoramic sunroof systems.  I believe this defect may affect other Mercedes-Benz vehicles with panoramic sunroofs and should be investigated for a potential safety defect or recall.","products":[{"type":"Vehicle","productYear":"2021","productMake":"MERCEDES-BENZ","productModel":"C 300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}