{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11712880,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/04/2025","dateComplaintFiled":"01/23/2026","vin":"3LN6L5F9XHR","components":"UNKNOWN OR OTHER,ENGINE","summary":"My 2017 Lincoln MKZ experienced a sudden and severe engine failure consistent with the known Ford/Lincoln coolant intrusion defect affecting 1.5L, 1.6L, and 2.0L EcoBoost engines. While driving, the vehicle began losing coolant with no visible external leak, followed by rough running, misfires, and complete engine shutdown. The vehicle became inoperable and had to be towed to a Ford dealership. At the dealership, technicians were unable to start the vehicle at all, and could not even pull it into the service bay to perform diagnostics. The service department told us the symptoms match the known coolant\u2011intrusion issue documented in Ford\u2019s Technical Service Bulletin 19\u20112346, which applies to 2017\u20132019 2.0L EcoBoost engines. They advised us not to pay for diagnostic testing, because the failure pattern is already known and documented by Ford, but not covered under any recall. They referred us to Lincoln corporate. Lincoln corporate then informed us that they have no programs available to assist with this defect, even though it is a known issue. They stated that even if a program existed, they \u201cwouldn\u2019t be able to assist with even half the cost.\u201d They also suggested that we consider installing a junkyard engine as a more cost\u2011effective option. This was their only recommendation for a catastrophic engine failure caused by a known defect. This is extremely concerning for a safety\u2011related failure. The symptoms match Ford\u2019s documented defect exactly: \u2022 Coolant loss with no external leak \u2022 White smoke prior to failure \u2022 Engine misfires and rough running \u2022 Overheating \u2022 Engine unable to start \u2022 Potential for engine seizure or fire This is the same failure pattern described in recall 25V685 and the January 2026 recall, which involve coolant intrusion, overheating, and fire risk in similar Ford/Lincoln engines. My VIN is not included, but the failure mode is identical. My vehicle is now completely disabled due to this defect, and Lincoln has refused any assistance.","products":[{"type":"Vehicle","productYear":"2017","productMake":"LINCOLN","productModel":"MKZ","manufacturer":"Ford Motor Company"}]}]}