{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11713378,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2025","dateComplaintFiled":"01/26/2026","vin":"1C4RJGBGXSC","components":"UNKNOWN OR OTHER","summary":"It\u2019s been an ongoing and progressively worsening condition since about week two after my purchase. Was not experiencing any of these things upon purchase or I would not have purchased a consistently and worsening progressively alignment issue castor is out and there is no adjustments provided by the manufacturer, therefore it can\u2019t be fixed . Second issue is the transmission which has had continued issues progressively worsening. It doesn\u2019t shift right at rattles it vibrates it shutters on the highway. It likes to make me put it in Park before putting it back in your to proceed further not even from limp mode just out of the blue that has a weird thump around 70 miles an hour at a steady speed has a highway shutter for about 20 seconds that feels like you\u2019re going over the Rumpel sticks, but you could be in the middle lane and there are no rumble sticks and it\u2019s not lane assist. It has a groan to it. That is worsening. It winds in reverse it howls upon startup. I\u2019ve had multiple claims with the manufacturer closed without resolve. I take it to multiple dealers, and they all say the same thing can\u2019t duplicate operating ass design, which clearly it is not because if it was operating like this when I bought it, I wouldn\u2019t have bought it again. I\u2019ll repeat it. Third-party ASE tax have confirmed the issue with the alignment that the castor is out and it is not repairable and furthermore when I call the manufacturer there\u2019s no direct number. There is no number for the Customer Care to push me forward too. There\u2019s no email there\u2019s no address. There\u2019s no nothing provided. Communication is halted. It\u2019s not allowed. I have asked I\u2019ve requested and it isn\u2019t providedfor a vehicle that is not operating as designed or normal operation.it is unrepairable, and unresolved. TSB\u2018s have been provided and refused.  Taking to dealership at this point results in a car wash, which is not what I request. Too many documents to upload. 14 dealership visits multiple others to outside ase techs","products":[{"type":"Vehicle","productYear":"2025","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}