{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11713561,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/09/2025","dateComplaintFiled":"01/27/2026","vin":"SALE3ERU2N2","components":"ELECTRICAL SYSTEM","summary":"On [XXX], while driving approximately 30 mph, my vehicle displayed the warning \u201cSTOP SAFELY \u2013 ELECTRICAL FAULT DETECTED.\u201d I immediately pulled over and restarted the vehicle, but the warning reappeared. Due to safety concerns and proximity to my home, I cautiously continued driving.  Two blocks from my residence, I stopped briefly and received a message stating \u201cBATTERY LOW \u2013 PLEASE START ENGINE.\u201d After restarting and turning the vehicle off again, the original warning cleared; however, the vehicle has been completely inoperable since [XXX].  The SUV was towed for battery replacement and then towed again after diagnosis confirmed a failed DC-DC converter. The dealership has advised the earliest availability of the replacement part is February 19, 2026, resulting in over two months of total vehicle downtime. I have received minimal updates during this time.  I reported this issue to Land Rover/JLR but have not received follow-up or resolution. Based on my research, DC-DC converter failure is a known safety issue, and JLR has prior awareness of this defect.  This failure presents a serious safety concern due to loss of electrical function while driving, possibly emergency brake issue, along with unreasonable repair delays related to a known issue.  I am requesting acknowledgement of this safety concern, clear communication regarding my case, and appropriate assistance due to the extended downtime and still having to pay a monthly car payment/insurance and manufacture warranty just expiring at the 50,000 miles.   Thank you for your time, [XXX]     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2022","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}