{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11714268,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/29/2026","dateComplaintFiled":"01/29/2026","vin":"1FM5K8GT9HG","components":"VISIBILITY/WIPER","summary":"Issue: Rear liftgate window on my 2017 Ford Explorer Sport spontaneously shattered without any impact. Conditions: Occurred in cold weather (approx. 5 F) within 30 minutes of starting the vehicle. Description: The glass failed suddenly with an explosive sound and scattered fragments inside and outside the vehicle. There were no prior cracks, chips, or external forces. Safety Concern: Sudden loss of rear visibility, risk of injury from flying glass, and potential hazard to pedestrians or nearby vehicles. Pattern: Multiple owners of 2017 Explorers report the same issue—rear window shattering in cold weather or during defroster use—suggesting a possible systemic defect in the rear glazing or defroster system. Request: Please review this incident as part of a potential defect trend and assess whether an investigation is warranted.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}