{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11714601,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/12/2025","dateComplaintFiled":"01/30/2026","vin":"5NPD84LF3HH","components":"UNKNOWN OR OTHER","summary":"PROBLEM: DEALER CREATES FINANCIAL BARRIERS TO RECALL COMPLETION I am reporting systematic barriers to recall completion created by Hyundai's authorized dealer that forced me to incur $834.60 in transportation costs for what should be a \"no charge\" recall repair, potentially discouraging recall compliance.  THE BARRIER: UNCONSCIONABLE LOANER TERMS PREVENT RECALL COMPLIANCE How Dealer Creates Recall Barrier Capitol Hyundai's Loaner Contract: Service Manager Tray Nichols confirmed in writing (email 12/15/25, 7:42 AM) that loaner customers are liable for \"ANY new damage that was not present before,\" including:  Rock chips from highway driving Door dings in parking lots Small scratches from normal use Customer pays all repair costs Customer pays insurance deductible Customer risks insurance rate increases   Why This Creates Barrier to Recall Completion Statistical Reality:  AAA research: Average driver gets 1-2 windshield rock chips per year Over 36-day recall service period, rock chips are statistically inevitable Door dings in parking lots over 5+ weeks are unavoidable Customer cannot prevent damage no matter how careful  Financial Risk to Customer:  Potential repair costs: $500-1,000+ Insurance deductible: $500-1,000 Insurance rate increases: Long-term costs Total risk: $1,000-2,000+ for \"free\" recall  Customer's Forced Choice:  Use loaner \u2192 Risk $1,000-2,000+ in costs Don't use loaner \u2192 Pay for alternative transportation ($834.60 in my case) Delay/avoid recall \u2192 Keep driving defective vehicle  Result: Financial disincentive to complete recall","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}