{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11715421,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/03/2026","dateComplaintFiled":"02/03/2026","vin":"1VWBA7A35JC","components":"FUEL/PROPULSION SYSTEM","summary":"I initially brought my vehicle in for service due to a strong gasoline odor and the vehicle failing to start. At that time, I was informed that no gasoline smell was detected and that the issue was instead a faulty starter, which I authorized for repair. Approximately two weeks later, my vehicle again would not start. I was then informed that the issue was a lower fuel injector, which required additional repairs. Just three days after that service, the vehicle once again failed to start, and I was told this time that the upper fuel injector was the cause. As a result of these events, I incurred a total of $3,946.96 in repair costs across two service visits and was forced to have my vehicle towed three separate times. Before the third visit, I was informed that I would need to pay an additional $1,500, on top of the nearly $4,000 I had already paid. I challenged the accuracy and consistency of the diagnoses at that point, and ultimately, the vehicle was repaired without charging me the additional $1,500. While I appreciate that the final repair was completed without further cost, I am deeply concerned about the pattern of repeated breakdowns, inconsistent diagnoses, and the financial burden placed on me as a customer. The original concern of a gasoline smell appears to have been valid from the outset, yet it took multiple failures, repairs, and significant expense before the underlying issue was resolved.","products":[{"type":"Vehicle","productYear":"2018","productMake":"VOLKSWAGEN","productModel":"PASSAT","manufacturer":"Volkswagen Group of America, Inc."}]}]}