{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11716211,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"02/06/2026","vin":"1v2ke2ca5pc","components":"UNKNOWN OR OTHER","summary":"My sos light has been disconnected for days and VW customer care will not put in an IT ticket until it hits a certain amount of time and then I would have to wait another 20 days to hear back from them. Not having this feature working is not safe and I also cannot use my app to start my car which is frustrating. I\u2019m hearing it was created by some satellite update VW pushed through causing many people to have this issue. It needs to get addressed and not at the customer\u2019s expense which is what the dealerships are doing.","products":[{"type":"Vehicle","productYear":"2023","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}