{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11718195,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/29/2025","dateComplaintFiled":"02/16/2026","vin":"3VV3B7AXXRM","components":"POWER TRAIN,UNKNOWN OR OTHER,ENGINE","summary":"I am filing a safety complaint regarding a serious transmission defect in my vehicle.  The drive and reverse gears are not functioning properly. After driving for a few minutes and parking, when I attempt to reverse on an inclined surface, the vehicle unexpectedly moves forward instead of backward. Similarly, when the vehicle is parked facing downhill and I shift into drive to move forward, it rolls backward.  There are no warning lights or dashboard indicators alerting me to any malfunction.  Due to this defect, I have nearly collided with objects multiple times within just 15 days of ownership. Most concerning, I almost hit another vehicle behind me while attempting to drive forward, as my vehicle suddenly rolled backward unexpectedly. This creates a serious safety hazard for me, my passengers, and other drivers.  I purchased this used vehicle with less than 10,000 miles from EchoPark dealership. Unfortunately, I am unable to return the vehicle because their return policy is limited to 7 days. However, this issue appears to be a significant mechanical or transmission defect that poses an immediate safety risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}