{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11718491,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2025","dateComplaintFiled":"02/17/2026","vin":"5UXKT0C59J0","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"Vehicle: 2018 BMW X5 xDrive40e  Recall: NHTSA Safety Recall 24V-608    Complaint Description:  My 2018 BMW X5 xDrive40e experienced a sudden Electric Motor Electronics (EME) failure that rendered the vehicle inoperable. This occurred before the recall remedy for NHTSA Safety Recall 24V-608 was completed. It is available for inspection upon request.    Recall 24V-608 addresses fluid intrusion into the electric coolant water pump electrical connector, which can cause electrical shorts, overcurrent conditions, and power instability. The EME is directly dependent on stable electrical conditions. After the vehicle failed, the recall repair was performed; however, completion of the recall does not reverse electrical damage that may have occurred prior to the repair.  Prior to the EME failure, I made multiple attempts to have the recall addressed by contact BMW authorized dealers, but the recall condition remained unresolved. Following the failure, BMW of North America denied responsibility in writing, closed my case, and did not identify any alternative root cause or provide technical findings explaining the EME failure.  The vehicle is not drivable and requires approximately $12,000 in repairs. I also incurred rental vehicle expenses as a result of BMW\u2019s refusal to repair. This appears to be recall-related electrical damage affecting a critical control module, creating a safety concern due to sudden loss of vehicle function putting safety of myself and others at risk.  I am submitting this complaint to document a safety-related electrical failure associated with Recall 24V-608 and BMW of North America\u2019s refusal to remedy the resulting damage.","products":[{"type":"Vehicle","productYear":"2018","productMake":"BMW","productModel":"X5","manufacturer":"BMW of North America, LLC"}]}]}