{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11718871,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2025","dateComplaintFiled":"02/18/2026","vin":"1V2JE2CA0RC","components":"FORWARD COLLISION AVOIDANCE","summary":"am writing to formally report a serious safety issue with my Volkswagen Atlas. The SOS system is malfunctioning, and as a result, I am unable to use cruise control. The vehicle is displaying system errors, and I have been informed that this issue affects multiple driver-assistance features. This malfunction creates a dangerous driving condition. The SOS system is intended for emergency assistance, and its failure raises concerns about whether emergency services would be contacted in the event of an accident. Additionally, the loss of cruise control impacts safe operation, particularly during highway driving. Given that this is a safety-related system, I believe this issue requires immediate attention and resolution. Please advise: Whether this issue is covered under warranty If there are any known recalls or service bulletins related to this malfunction What steps will be taken to correct the problem promptly I request that this matter be treated as urgent due to the safety risks involved. I expect a timely response and a clear plan for repair.","products":[{"type":"Vehicle","productYear":"2024","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}