{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11719230,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2025","dateComplaintFiled":"02/19/2026","vin":"1C4RJKAG5P8","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"From the beginning of ownership, this vehicle has experienced repeated infotainment and system failures that directly impact driver safety, including: The infotainment screen pixelating, freezing, and restarting while the vehicle is in motion A documented incident where the system emitted a loud noise for over 30 seconds before restarting Screen restarts while backing up, preventing the rearview camera from displaying System restarts during active phone calls and GPS navigation The issue occurring regardless of device type, after testing multiple Android and Apple phones Most critically, during a recent incident while driving, the screen restarted and the transmission unexpectedly shifted into manual mode These failures are consistent, repeatable, and documented through photos and video evidence, which I have provided to the dealership. Despite this, I have repeatedly been told that \u201cno issues were found,\u201d even though the problems persist and continue to worsen. A vehicle system restarting while driving\u2014especially when it disables safety features like the rear camera or affects drivetrain behavior\u2014constitutes a serious safety hazard. I no longer feel safe operating this vehicle, and my confidence in its reliability has been completely undermined.","products":[{"type":"Vehicle","productYear":"2023","productMake":"JEEP","productModel":"GRAND CHEROKEE L","manufacturer":"Chrysler (FCA US, LLC)"}]}]}