{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720287,"manufacturer":"Daimler Vans USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/24/2026","vin":"WD4PG2EE9H3","components":"STEERING,WHEELS,UNKNOWN OR OTHER","summary":"I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216).  On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed.  Invoice no. 328897 – tag T9514 lists replacement of four Continental 235/55 R17 tires and installation of four PRS sensor repair kits. These items were not installed. The tires were placed in the trunk, and only three used sensors are present; one wheel has no sensor.  Additionally, the dealership provided 235/55 R17 tires, while the vehicle is homologated for 225/55 R17. Supplying non-approved tire sizes represents a safety concern.  Since purchase (from the same dealership), I have reported tire pressure irregularities and abnormal lateral tire wear. During the most recent service, no tire rotation was performed despite documented uneven wear.  Two weeks prior to the recall visit, I experienced a highway tire blowout while traveling with my family. When attempting to install the spare tire, I discovered the wheel lock removal key had been removed during a prior Mercedes service and not returned. I was unable to change the tire and required roadside assistance. The lug bolts had to be forcibly removed by an external shop, potentially damaging wheel components.  The dealership has not properly resolved these safety-related issues. I do not feel safe operating this vehicle under current conditions.  I request investigation into: • Recall execution compliance • Tire size compliance with vehicle specifications • Improper documentation of uninstalled parts • Removal of required emergency equipment (wheel lock key)  These issues present potential safety risks to vehicle occupants and other road users.  Thanks.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"METRIS","manufacturer":"Daimler Vans USA, LLC"}]}]}