{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720622,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/21/2026","dateComplaintFiled":"02/26/2026","vin":"1FTFW1ED5MF","components":"VISIBILITY/WIPER","summary":"Here is what happened on Feb 21st 2026 at about 8:00 AM MST.  We were driving east in the mountains on I-70 in Colorado approaching the Eisenhower tunnel.  The truck had been parked in a heated garage overnight. There had been some snow the night before which had been melted by sand and salt, so the road was wet and messy.  The vehicles ahead and around my truck were kicking up a mist of water and sand and dirt.  My windshield quickly became covered and obstructed.  I attempted to apply some windshield washer fluid, but nothing came out.  To make matters worse, the wipers automatically turned on turning the speckled dirt and sand to be smeared across the windshield making it almost impossible to see.  The smear was too dry that any further wiper action did nothing to clear the windshield.  This happened while entering the tunnel.  In the dark or the tunnel I could barely see the road – only by ducking way low and peeking through a small portion of the windshield below the wiper smear.  There is no place to pull over inside the tunnel. As we exited the tunnel, we were facing the east sun which lit up the smear and made the windshield completely obscured - even my last tiny piece.  We were still at 50 MPH with surrounding traffic.  My only option was to ease right and hope the emergency lane was clear.  I had to hang my head out the side window to determine how far to ease right.   It was a miracle we were able to pull off and not hit any other vehicles and come to a stop (I was completely blind).  I tried the washer fluid many more times but nothing.  I opened the hood and verified I had plenty of fluid and that it was liquid and not frozen.  I checked the spray outlets and made sure they were not blocked in any way.  Nothing.  The washer spray would not work. After turning the truck off and back on - the washer/wipers worked fine.  I believe this is a software issue.  My family and I were quite shaken up.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}