{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720848,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/26/2025","dateComplaintFiled":"02/27/2026","vin":"Knafz4a85e5","components":"ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM","summary":"I have currently been avoiding driving my car because it goes in limp mode when I\u2019m stopped at red lights I smell oil burning sometimes ive seen small amounts of smoke coming from the engine as well as just receiving an oil change less than a month ago and it already being bad , I checked the mail the other day and i received a recall letter from Kia stating my car needs to be serviced and that I can take it in for a free engine test and inspection free of cost as well as a system update free of cost , I schedule an appointment today for 11 I was told it will take half a day I receive a text to pick it back up 1 hour later I ask if an engine test was also done i received no response so I came in and was told that I would have to pay 270 for a diagnosis despite the engine inspection being different they refused to do one stating the previous owners warranty is up so the system update was done without any inspection or test to see if the damage was already which it is based off the state of my car , when trying to leave my car was not starting up and when it finally did it went into limp mode completely and wouldn\u2019t drive at that point I reach out to Kia costumer care center and they let me know that I should have gotten a inspection free of charge along side the update and to go somewhere else online also states regardless of warranty all recalls must be addressed if problems persist regardless of past service or owner , they also cleared my recall and listed it as repaired and it was not Kia corporate shows it is still an open recall as well . I also received a Kia multi point inspection that was not at all fully performed it is 1/4 fill out .","products":[{"type":"Vehicle","productYear":"2014","productMake":"KIA","productModel":"FORTE","manufacturer":"Kia America, Inc."}]}]}