{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720879,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/10/2025","dateComplaintFiled":"02/27/2026","vin":"5NMSH73E18H","components":"ELECTRICAL SYSTEM,ENGINE","summary":"I have taken my car to my local dealership for the Service Campaign 976 (Oil Gasket leak) back in Nov 2023. Ever since then my car has had starting issues until one day it needed a jump start in 2024 during the summer. Didn't think anything of it at the time, until the beginning of 2025. Car needed a jump start in the winter before leaving for work in the morning and before going back home from work. My brother who is a auto mechanic suggested I needed a new battery by now so I did that. Once I replaced the battery on my car I noticed that I didn't have headlights, power steering or heat working in my car. He came to my home and checked my engine and noticed that my alternator was covered in oil. I remembered that I took my car to the dealership for this issue with the Service campaign. I've been back and forth with this issue between the dealership and corporate to look at this issue. The dealership can't provide any photo proof or documentation stating what work was done. The dealership claimed that Hyundai doesn't need photo proof as of 2023 and started needing it in 2024, they simple state that the work was done and sign the car off on the recall. I don't see how this isn't a safety issue when the description of the campaign says that my vehicle can shut off while driving causing a crash. I have a family that I drive in this vehicle and our safety isn't being a concerning issue with this matter because \"It's outside of the warranty\" that shouldn't matter if the dealership can not provide any proof that work was done besides putting a oil shield on the vehicle. The head gasket leak didn't seem to be resolved if the alternator is saturated in oil enough that it doesn't hold a charge.","products":[{"type":"Vehicle","productYear":"2008","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}