{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720917,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/30/2026","dateComplaintFiled":"02/27/2026","vin":"5LMPJ8K45SJ","components":"UNKNOWN OR OTHER","summary":"I am reporting a truly alarming issue with the Ford Blue Cruise Hands-Free Driving Assistance Feature where safety alert sounds have simply turned themselves off with no warning.  I was previously using the BlueCruise feature on highways without incident. A few weeks ago, having changed NO settings on my vehicle, the audible alarms / safety alerts suddenly disappeared, including the audible alarms for \"resume control\" and \"watch the road\". I repeatedly carefully watched the system for several weeks wondering if it was a glitch, and I also triple checked that ALL my alert settings were set to highest sound volume. Still - NO audible alarms are sounding. The alerts \"RESUME CONTROL\" and \"watch the road\" show up on the dashboard, but no sound is made. Previously there was a very loud alert which was a critical safety warning for me to resume control.  Having already gotten comfortable with using the system, that they simply disappeared one day is truly alarming. Now I know not to expect audible alerts. I am very worried this is happening on other vehicles and someone may fall asleep on blue cruise, and then suddenly not be alerted to resume control. I think the audible alarms MUSt stay on. Now, i cannot make them alarm no matter what setting I change.","products":[{"type":"Vehicle","productYear":"2025","productMake":"LINCOLN","productModel":"NAUTILUS","manufacturer":"Ford Motor Company"}]}]}