{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720927,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2026","dateComplaintFiled":"02/27/2026","vin":"1FMJK1JT1NE","components":"POWER TRAIN","summary":"Transmission has known issue by Ford Motor Company concerning defective components leading to wear and improper function causing potential safety issues with acceleration and deceleration.   My vehicle, I purchased used with 32k miles in April of 2025.  I started to have issues with shifting approximately 6 months ago when it would shift erratically when cold and when vehicle was not warmed up.  On several occasions the vehicle, when shifted into reverse to back out of a parking space, the vehicle hesitates and drops harshly into reverse.  This has occurred at least 4 times within the last 3 months. The next issue is when the vehicle is initially started up in the morning and placed into gear to leave my driveway I pull out and it appears to be operating fine.  When the transmission goes to upshift it will shift on the gauge screen indicating it is in 3rd gear but either I have no gear and the engine will rev without acceleration, or as in the last circumstance, it will shift to 3rd, jump to 8th gear, and have no accelerator input for approximately 5-10 seconds.  The shift indicator shows the transmission then shifts from 8th, to 5th, then down to 3rd and drops harshly into gear and proceeds operation as normal.  The transmission will not shift as smoothly as it does when it is warm for approximately 3-5 miles.   This type of operation has been identified as being contributed to the interior components of the 10R80 transmission.  In particular, the CDF clutch is identified in the TSB for this issue 23-2250.  I have had my vehicle at the Ford dealer on 2 occasions for this issue and they have not been able to replicate the issue.  I was advised the 2nd time that the service technician stated the transmission was low 2 quarts of fluid and they were unable to get the transmission to replicate the harsh shifting condition.  This vehicle was serviced less than 2 months prior and no indication of low fluid was noted in the transmission at the time of service.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}