{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11720956,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/27/2026","dateComplaintFiled":"02/27/2026","vin":"JTDACAAU4R3","components":"UNKNOWN OR OTHER","summary":"There has been no incident, however the concern what happens with regards if someone is not completely understanding of when the battery is completely discharged\u2026.per instructions(difficult to find, terrible diagram, not even as described)we were finally able to unlock and open our rear hatch. However you must have a screw driver in order to open a panel to get to the latch which is supposed to be able to open easily. Upon opening, there is another screw which must be loosened, and a very tiny unmarked leaver which can not be seen as it is not marked nor easily seen. In the manual as well as when i actually went to the dealership I was told that there should be a brightly colored in either bright green or red pull that will open the latch. Our concern is for the individual who needs to open this hatch, is older and not as limber. Toyota needs to do better with their instructions. Who drives around with a screw driver in a Prius? When i went to the dealership to ask how to get into my vehicle  the gentleman had to go speak to someone and I was given misinformation as the manual and the service individuals directions were completely different.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"PRIUS","manufacturer":"Toyota Motor Corporation"}]}]}