{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11721016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/01/2026","dateComplaintFiled":"02/27/2026","vin":"1C4SJVBT1NS","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this.   Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included.  Finding Confirmed customer concern. Attempted to activate the heated steering wheel and found the light to come on for roughly 4-5 seconds then shut itself off. Scanned the vehicle and found 2 fault pertaining to the heating element and steering wheel having an open circuit. Removed the airbag and visually inspected all connectors for the steering wheel. Found the 2 pin connector from the steering wheel to the clock spring to be stuck in the clock spring. Further removed the steering wheel and trim pieces around the steering column and visually inspected the clock spring. Found the 2 pin connector between the steering wheel and the clock spring to be melted together and noticed the wires were getting hot to touch when activating the heated steering wheel. Back probed the connector between the clock spring and the heated steering wheel connector and found less than 2 volts present. Monitored and found while the steering wheel was being moved left to right the voltage would fluctuate dramatically.  Recommend replacing the air bag clock spring and steering wheel due to melt damage and further monitor voltage and functionality of the heated steering wheel and other accessories.  Highly recommend not operating the heated steering wheel until repairs have been made. Could cause more damage to the surrounding components.","products":[{"type":"Vehicle","productYear":"2022","productMake":"JEEP","productModel":"WAGONEER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}