{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11721572,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/03/2026","dateComplaintFiled":"03/02/2026","vin":"5YJ3E1EC5MF","components":"ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"The vehicle is undriveable due to a high\u2011voltage enable safety lockout triggered by ECU identity/MAC mismatch after a software/update window; local service instructed me to \u2018safely disregard\u2019 active safety alerts contrary to vehicle telemetry, creating a safety risk.  Chronology (key timestamps) \u2022 Jan 28, 2026 \u2014 Low\u2011voltage undervoltage precondition recorded (DIF_a018). \u2022 Feb 2nd, 2026 \u2014 Low\u2011voltage undervoltage precondition recorded (DIF_a018). \u2022 Feb 03, 2026 08:46 \u2014 Identity/MAC invalidation alerts (CP_a089 / CP_a077); HV\u2011enable blocked cascade. \u2022 Feb 24, 2026 \u2014 Service app: estimate approval prompt; supervisor instruction to \u2018safely disregard\u2019 active HV alerts captured via screenshot. \u2022 Feb 27, 2026 \u2014 Persistent handshake stall (CP_a066, State B1) despite \u2018successful\u2019 software job and new firmware update to patch the 2026.2 tree branch software. Vehicle remains grounded.  Safety Concern  Vehicle telemetry states HV contactors are blocked to protect the vehicle; service staff advised to disregard active alerts. Inconsistent guidance risks unsafe operation. I grounded the vehicle pending engineering review. Troubleshooting and A/B Tests My home EVSEs successfully charge a different Tesla (Model Y). The subject VIN charges at DC fast charging (Supercharger) and once on a third\u2011party EVSE, but fails on my two home EVSEs thereafter. This localizes the issue to vehicle\u2011side AC charge path/charge\u2011port logic rather than the EVSE. Request OEM to provide CP waveform under load + Toolbox logs.  Please log this safety\u2011related defect; aggregate with similar complaints, and, if appropriate, open an investigation into identity/integrity faults causing HV\u2011enable lockouts and conflicting service guidance","products":[{"type":"Vehicle","productYear":"2021","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}