{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11721939,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/25/2025","dateComplaintFiled":"03/04/2026","vin":"2C4RC1N73LR","components":"POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM","summary":"The hybrid propulsion system on my 2020 Chrysler Pacifica Plug-In Hybrid has repeatedly failed, resulting in sudden and complete loss of power while driving at highway speeds. The vehicle enters full limp mode, displays a red turtle warning light, and the motor cuts out entirely, creating a serious collision risk. The failure occurs without warning and has happened on multiple occasions. The root cause has been traced through escalating component failures: first the Power Inverter Module (PIM) was found to have an internal failure disabling regenerative braking and causing the motor to cut out; subsequently the battery charging module was found to be failing, causing the high-voltage battery to drain to 0% and stall the vehicle. Both components were replaced by an authorized Stellantis dealership under warranty. Despite replacement of the PIM, the charging module, and ultimately the transmission, the defect has not been resolved. The vehicle has been confirmed defective by the authorized dealer on each visit and has been subject to a STAR (engineering escalation) case with Stellantis. Warning symptoms include the red turtle warning light, check engine light, and sudden power loss. The vehicle has been out of service for cumulative warranty repairs exceeding 130 days, including a continuous period exceeding 90 days. The vehicle remains unrepaired and in dealer custody as of the date of this filing. The dealer has confirmed the defect on each visit and has conducted multiple rounds of diagnostic testing and component replacement, none of which have restored safe and reliable operation. The component failures are available for inspection upon request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}