{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11721940,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/05/2026","dateComplaintFiled":"03/04/2026","vin":"3VWCB7BU2KM","components":"STRUCTURE","summary":"I was driving when I heard a loud \"bang\" over my head. I was terrified and swerved because I was startled. This put me at risk of hitting a vehicle in the lane next to me and injuring myself or others. There were no warning lights or anything to indicate what happened and no cars within 100 feet of me in the front. When I got to my destination I looked to find any visible damage to my car but nothing seemed to stick out at first. Eventually I saw spidering of the glass panel between my factory windshield and sunroof without any point of impact. I took my vehicle to the dealer and they inspected it and tried to gaslight me that it was from impact. There is no impact point. There is separation/lifting of the panel at the seems. I was told they would not replace it since their corporate stated that the claim was \"denied since it was due to impact\" based off of some dealer photos that were submitted for their review. When I spoke to the service person on the phone he indicated he had heard of this happening before but when I was in person the manager tried to gaslight me that it was due to impact and not spontaneous even though there are tons of documented cases of this happening.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"JETTA","manufacturer":"Volkswagen Group of America, Inc."}]}]}