{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722010,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/06/2026","dateComplaintFiled":"03/04/2026","vin":"5XYPGDA54HG","components":"STEERING,ELECTRICAL SYSTEM,AIR BAGS","summary":"My airbag light is on after picking it up from a KIA dealership service and they are refusing to correct the issue that was caused by the dealership. I escalated the issue to KIA America and filled a formal case#25916418 on 2/26/2026. On 3/4/206 Tori at Kia Customer service informed me that it will not be covered because the dealership claims its a pre-existing issue. The dealership has failed to provide proof that that is true.  Attached are: -The dealership\u2019s diagnostic report -All text communications with the service advisor -Also have Video documentation of misaligned steering wheel I was unable to attach.  Prior to dealership service, my vehicle was evaluated for approximately one week at a reputable independent repair facility for a cracked head gasket. At no time were there airbag warnings, steering issues, or safety system concerns.  The vehicle was driven directly from the independent shop to the dealership where they preformed a warranty service. Upon pickup, I immediately observed: - Misaligned steering wheel - Illuminated airbag warning light - Coolant system air bubble (later corrected per dealership)  The steering misalignment indicates the steering system was disturbed during repair. The airbag warning light appeared immediately afterward. The dealership\u2019s report references \u201chistory\u201d fault codes, but provides no proof the warning light was active prior to service. History codes can result from battery disconnection or electrical interruption during major repairs and do not establish a pre-existing defect.  Given that: - The airbag system functioned properly before service - The steering wheel was returned misaligned - The airbag light appeared immediately after repair - There is no documentation proving a prior active fault  I am concerned a critical safety system has been compromised. An active airbag warning indicates the system may not function in a collision. I am requesting that KIA fix this at no charge to me due to the reasons listed above.","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}