{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722016,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/04/2026","vin":"3c6ur5fl4eg","components":"STEERING,SUSPENSION","summary":"On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation.  On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry.  Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned.  On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement.  Chrysler\u2019s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced.  The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.","products":[{"type":"Vehicle","productYear":"2014","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}