{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11722273,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/03/2026","dateComplaintFiled":"03/05/2026","vin":"5YJ3E1EB9LF","components":"ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE","summary":"My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain \u2014 a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picking up the vehicle, the rear backup camera, blind spot cameras, navigation system, Sentry Mode, and windshield wiper sensor were all non-functional. None of these systems showed any malfunction prior to the service visit. Tesla Princeton\u2019s service advisor denied responsibility without performing diagnostics, and in a subsequent message admitted he could not determine the cause with certainty without diagnostics \u2014 which have still not been performed. The vehicle was discharged from a licensed Tesla Service Center in a condition non-compliant with FMVSS 111. I have escalated this matter to Tesla executive leadership in writing and am filing this NHTSA complaint to create a federal record of this safety violation.","products":[{"type":"Vehicle","productYear":"2020","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}